Privacy Policy
Effective date: September 10, 2026
1. Information We May Collect
When you contact Hey Mama Catering Co or place an inquiry or order, we may receive information you choose to provide, such as your name, phone number, email address, event date, event location, guest count, menu selections, dietary information, and other order details.
The website host or other technology providers may also automatically receive basic technical information such as IP address, browser type, device type, and page activity for security, performance, or troubleshooting purposes.
2. How We Use Information
- Respond to questions and order requests.
- Prepare quotes and confirm catering details.
- Provide pickup, delivery, or event services.
- Communicate about changes, balances, or scheduling.
- Maintain business records and improve customer service.
- Protect the website and prevent misuse or fraud.
3. How Information May Be Shared
We do not sell personal information. Information may be shared with service providers when reasonably necessary to operate the website, process communications, provide delivery or event services, or comply with legal obligations.
If online payment processing is added later, payment information should be handled by the payment provider rather than stored directly on this website.
4. Cookies & Website Technology
The website or hosting provider may use essential cookies or similar technology needed for security and basic website operation. If analytics, advertising, or marketing cookies are added later, this policy should be updated and any required notices or consent controls should be added.
5. Data Retention
We may keep order and customer information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and comply with legal obligations.
6. Data Security
We use reasonable measures to protect customer information. However, no website, email, text message, or electronic storage method can be guaranteed to be completely secure.
7. Children’s Privacy
This website is intended for customers seeking catering services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
8. Your Choices
You may contact us to ask about personal information you have provided, request a correction, or ask us to delete information when we are not required to keep it for business or legal reasons.
9. Changes to This Policy
We may update this Privacy Policy as the website, services, or legal requirements change. The effective date at the top of this page will be updated when material changes are made.